47th Street Photo Returns & Refunds

Please contact us first to set up a return.  No parcels will be accepted unless your return info has been entered into our system

For the first 30 days of your purchase, you can return merchandise for a refund (excluding a 15% restocking fee and shipping cost) or an exchange. Items and packing must not be marred, mishandled, or tampered with by an unauthorized repair person.

All returns must include the item's original, undamaged packaging and instructions. Returns must also include the blank warranty card.

Unless merchandise has been shown to be defective, we do not accept returns of film, paper, videos tapes, processing equipment that has been used with chemistry, or underwater equipment that has been taken underwater.

When making your return, please include a copy of the invoice and a short note stating the reason for your return. In your note, please specify whether you wish to exchange the product or receive a refund.

Refused Shipments
A 15% restocking fee will be imposed on all refused shipments.  Shipping fees are not refundable.

Still Have Questions? Contact Customer Service

For questions regarding products, order delivery, or returns, please contact 47th Street Photo customer Service:
Email: support@47stphoto.com
Phone: 800-304-2510 or 718-998-6666

Customer Service Hours

Monday-Thursday 10-6 PM EST
Friday 10-4 PM EST
Closed Saturday & Sunday